Customer support Representative (Payday Loan / money Advance business) task

Customer support Representative (Payday Loan / money Advance business) task







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Job Description

Business Overview

PH Financial Services is really a grouped family members owned business that functions when you look at the customer monetary and loan services industry. We’ve one goal in your mind, to offer economic security to each one of our clients. Because the business ended up being created in 2001, we now have founded over 40 branch places in 6 states, plus an on-line call center. Once we continue steadily to develop, we have been wanting to include energetic, good and sales-oriented individuals to join our house.

Everything We Provide:

  • Competitive hourly wage plus prospective bonus that is monthly
  • Paid time off (eligible after ninety days)
  • Wellness, dental and eyesight insurance coverage (eligible after 60 times)
  • Long haul impairment and life insurance coverage taken care of because of the business after 3 months
  • Comprehensive training to simply help advance your job
  • Position Overview:

    As a person provider Representative, you might have a hands-on part in working with clients and in charge of finishing tasks linked to the branch’s day-to-day operations. You should have a working role in conference all performance objectives and metrics for the branch as defined by top management. To take action, this place calls for customer that is excellent abilities (both on the phone plus in individual), focus on details and a desire for product product sales. This place is accountable to greatly help develop, help, and take part in all advertising and collection efforts. Job duties are anticipated become finished in a manner that complies along with federal and state regulations and adheres to business policies, procedures, and methods.

    After training, you will end up likely to suggest and offer our financial loans and other solutions to clients. You need to have communication that is excellent to create strong relationships with not just our present clients, but in addition our possible people. Additionally, you will help aid in performing advertising efforts inside the local community to help produce sales and consumer development.

    While development is definitely essential, therefore is collecting and lending in a way that is responsible. You will end up needed to stay glued to the business’s policies, procedures and all sorts of relevant federal and state laws. You’ll want to have the abilities to keep accurate money controls and make sure business protection procedures are performed. You need to enter client and deal information accurately to the point of sales system and produce and keep maintaining customer that is accurate with all needed documentation. Perform and document collection calls, and just about every other authorized collection tasks.

    This place requires standing for long amounts of time, lifting and carrying around 20 pounds. Work may be done indoors or outside as required. Power to operate a pc and point of purchase system, calculator, copier and use company’s filing system. Additionally, you will lead to keeping a clear and inviting consumer environment, to incorporate vacuuming, dusting, cleaning restrooms and windows with supplied cleansing materials.

    You truly must be open to work involving the hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Power to be punctual, protect attendance that is good and sometimes work a lot more than 40 hours per week.


    Twelfth grade diploma or equivalent

    Past expertise in banking/financial industry, hospitality and food, or product sales chosen

    Take Note

    This really is a job that is full-time with typically 40 hours each week and a versatile routine, with periodic overtime needed. The information and knowledge above was built to suggest the nature that is general degree of work performed by workers inside this category. It is really not made to include or be interpreted as being a comprehensive stock of most duties, obligations, same day payday loans in Wyoming and skills needed of workers assigned to the work. Worker may perform other duties that are related negotiated to meet up the ongoing requirements regarding the company. PH Financial Services is A equal opportunity company supporting variety on the job. We don’t discriminate based on impairment or characteristics that are protected.

    Needs to be 18 several years of age and eligible to function in the united states. Must certanly be in a position to effectively finish all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules might be changed as required to allow for company requirements. Must fulfill all state that is applicable regional regulatory demands.

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